1. Information We Collect
CleanCut Supply Corp ("we," "our," or "us") collects the following personal information when you use our services or contact us:
- Contact information (name, email address, phone number, business name)
- Service preferences and requests
- Location information for service delivery
- Communication records and service history
2. How We Use Your Information
We use your personal information for the following purposes:
- To provide mobile knife and scissor sharpening services
- To schedule appointments and communicate service details
- To send service reminders and follow-up communications
- To improve our services and customer experience
- To comply with legal obligations
3. Information Sharing
We may share your personal information with:
- Service technicians who perform sharpening services at your location
- Third-party service providers who assist with business operations (scheduling software, payment processing)
- Legal authorities when required by law
SMS Consent: SMS consent is not shared with third parties or affiliates for marketing purposes.
4. SMS Communications
When you provide your phone number and consent to receive SMS messages:
- We may send appointment reminders, service updates, and account notifications
- Message frequency may vary based on your service needs
- Standard message and data rates may apply
- SMS consent is not shared with third parties
- To opt out, reply STOP to any message
- For help, reply HELP or contact us at info@cleancutsupply.com
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
6. Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations. Service records are typically maintained for business and tax purposes.
7. Your Rights
You have the right to:
- Access and review your personal information
- Request correction of inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt out of SMS communications by replying STOP
8. Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@cleancutsupply.com
- Website: https://cleancutsupply.com
- Phone: Contact through our website
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated effective date.
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